Terms and Conditions

Terms and conditions for Online classes

Payment

To secure a booking you are required to pay the full balance for the class fee. Transaction can be made via our website through Stripe, which accepts all major debit and credit cards. We accept also bank transfer. Online Class bookings are non-refundable.

Re-scheduling and transferring

At any time no later than seven days before the class it may be possible to reschedule a confirmed booking but only when a new date can be mutually agreed upon in advance. Please enquire by email to info@sozai.co.uk Rescheduling is limited to one time only. If your class is less than seven days, you may transfer your booking to another person. Please email us their name and email address to info@sozai.co.uk They will receive a voucher code with which they can book the class as your replacement.

Technical Issues

If you book an online cooking class, it is your responsibility to ensure you have the technical capability (such as software and internet speed) to attend the class. We are not liable to provide any refunds, exchanges, reschedule an online class, provide technical support, or liable in any other way to you if you are unable to attend or participate fully in an online cooking class due to any technical issues.

Number of Attendees

One confirmed booking allows for one attendee (and up to one household member) to join on one device. Children, under 16 years old are free to join with an adult booking

updated 1st February 2021